Designed with intention
Every sparkle begins with a story
Selected with love
Because beauty deserves meaning
A team with a vision
Connecting you to delicate treasures
Welcome to Viendoré
Where every detail radiates charm and delicacy. Transform your daily ritual into a gesture of glow and ethereal sophistication.
A gesture of
glow and
ethereal
sophistication
Each piece in our collection is carefully curated to reflect softness, sparkle, and timeless charm. We don’t create, we discover. From sun-kissed golds to ethereal silvers, every item is selected to bring elegance to your everyday and grace to your special moments.
Frequently asked questions
Why did the total amount at checkout appear in a different currency?
Don't worry, this is completely normal!
We are a UK company with international operations, so depending on your location or the payment method used, the final amount may be displayed in a different currency at checkout.
This can happen, for example, if your bank, card provider, or payment platform operates with a default currency different from the one shown initially on our website.
Rest assured, this does not affect the actual value of your purchase. The total will be automatically converted by your card provider or bank based on the current exchange rate and any applicable fees they may charge.
If you have any questions or need assistance, our support team is here to help!
When will I get my order?
The average delivery time is 5 to 15 business days.
If your order has not arrived within 30 calendar days, you may contact us to request a full refund.
Haven’t received your product within 30 days? Or want to request a refund?
No worries, we’re here to help!
Please reach out to our support team at viendorestore@gmail.com
We’ll be happy to assist you and resolve the issue as quickly as possible.
What is the return policy?
We do not accept returns.
However, you may request a refund within 7 days of receiving your order, provided you can justify the reason.
Valid examples: stained, broken, or incomplete items.
Please send photos of the item so we can review it.
To start, contact our support team with your order number and reason.
Refunds are issued within 30 days after inspection.
Are any purchases final sale?
Yes. For hygiene reasons, earrings and other intimate jewelry items from Viendoré are considered final sale and cannot be returned or exchanged.
How much does shipping cost?
Shipping costs depend on your location and are calculated at checkout.
We frequently offer free shipping promotions, keep an eye on our website banners and emails.
